Frequently Asked Questions

Everything you need to know about our weekly, bi-weekly, monthly and one-time dog waste removal services in Edmonton & surrounding areas

  • We provide professional dog waste removal throughout Edmonton and surrounding communities, including St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Beaumont, Devon, and Fort Saskatchewan. If you’re unsure whether you’re within our service area, contact us and we’ll confirm.

  • Select weekly, bi-weekly, or monthly service and your property is added to a consistent route. Billing is secure and automatic, and you receive confirmation after every visit.

  • Collected waste is securely placed in your designated compost or garbage bin. This ensures environmentally responsible disposal, compliance with local waste guidelines, and no additional disposal fees

  • Service begins once yards are clear enough for safe cleanup. Typically, March/April

  • No. You are only charged for your first service today. Recurring billing begins after your first completed cleanup.

  • If a yard has significant buildup (4+ weeks), an initial cleanup is required before starting recurring service

  • No. As long as we have access to your yard, we can complete the cleanup. We’ll send confirmation once the job is finished.

  • Please unlock gates and clear any major obstacles that would prevent access to all areas of the yard. During winter, we ask that access paths be reasonably cleared of excessive ice or snow when possible.

  • We operate in most weather conditions. Light rain or snow will not impact service. In cases of severe weather, we may reschedule and notify you promptly.

  • Pricing depends on frequency and number of dogs. Visit our Pricing page for full details or request a quote for a one-time cleanup.

  • No contracts. You can cancel or adjust your service at any time with notice.

  • Yes. One-time yard cleanups are available for spring thaw, property sales, special events, or post-winter buildup. Submit a request through our one-time service form.

  • Yes. We offer a professional yard sanitizing and deodorizing treatment designed to neutralize pet odors and reduce bacteria left behind by pet waste and urine. The treatment is safe for pets, lawns, and landscaping and can be added to any regular service visit.

  • Yes. We are fully insured and operate professionally with safety and reliability as top priorities.

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